Last updated: November 19, 2025
This website is published by the MISSION DE PRÉFIGURATION DE MANSA-MAISON DES MONDES AFRICAINS (hereinafter “the Publisher”), a public interest group registered under SIREN number 929 381 820, with its registered office located at 182 Rue Saint-Honoré, Ministry of Culture, 75001 Paris, France, represented by its director, Ms. Elisabeth GOMIS.
These Terms and Conditions of Use (hereinafter “Terms”) set forth the terms and conditions governing access to, browsing of, and use of the website https://www.boutique.mansa.fr (hereinafter the “Site”) by internet users (hereinafter “the User” or “Users”). They set forth the User’s rights and obligations when browsing the Site, creating a customer account, viewing products, using the contact form, and, more generally, using the services offered on the Site.
Purchases made on the Site are governed by separate Terms and Conditions of Sale (T&C), which can be found in the dedicated section.
Article 1 – Purpose
The purpose of these Terms of Use is to govern access to, browsing of, and use of the Site by any User, and to define the terms under which the services offered are made available, including:
- viewing the products available for sale;
- creating and managing a personal customer account;
- access to features related to placing orders (order history, address management, account information);
- the publication of comments subject to moderation;
- access to the Website’s contact form;
- subscription to the newsletter;
By browsing the Site, the User acknowledges that they have read and fully and unreservedly accept these Terms of Use. The Publisher reserves the right to modify these Terms of Use at any time. They will then become effective as soon as they are posted online.
Article 2 – Intellectual Property
The Website and all of its components are works protected by intellectual property law. They are the exclusive property of the Publisher or have been licensed or transferred, in whole or in part, on an exclusive or non-exclusive basis, to the Publisher by their authors or rights holders.
Acceptance of these Terms of Use does not entail any transfer of intellectual property rights to the User, who is granted only a personal and temporary right to access and use the Site by the Publisher on a non-exclusive, free-of-charge, and non-transferable basis, strictly limited to the actions necessary to access, view, and use the Site.
Any use, adaptation, modification, transfer, or reproduction—whether for commercial or non-commercial purposes, in whole or in part—of the Site or its components, as well as its name, trademarks, and logo, which are protected either by intellectual property law or by other competing rights, without the prior, express, and written consent of the Publisher, is strictly prohibited and exposes any violator to legal action, in particular on the grounds of infringement, unfair competition, and parasitism.
The User is hereby notified that any representation or reproduction, in whole or in part, of the Site or its components by any means whatsoever, without the Publisher’s prior, express, and written authorization—and except for any exceptions provided for by law—is strictly prohibited by the Publisher and may result in the offending User being held liable for infringement.
Users are authorized only to view the Site on the screen of their personal device (computer, mobile phone, tablet), to print pages from the Site for their personal use, and to temporarily store the files comprising the Site in the cache of their personal device solely for the purpose of facilitating access to and browsing of the Site. These rights of use are non-transferable and non-exclusive.
Submitting ideas for improving current or future features, new features, or ways to use the Site to enhance the User experience does not automatically entitle the submitter to any compensation.
Article 3 – Hyperlinks
The Site may contain hyperlinks to other websites operated by third parties and references to other websites over which the Publisher has no control. These links or references do not constitute an endorsement or approval of their content. Despite prior and regular checks, the Publisher shall in no event be held liable for the content of such sites or for any damage or loss arising therefrom.
You are free to create hyperlinks to the Site:
- provided that you do not use deep linking and that you cite the source
- provided that it does not harm the Publisher’s material or moral interests, does not conflict with the Publisher’s editorial policy, does not create confusion regarding the source of the content, and is carried out in compliance with applicable laws, particularly copyright law.
Generally speaking, this authorization excludes websites that disseminate information that is false, illegal, violent, hateful, pornographic, sexist, homophobic, xenophobic, revisionist, insulting, or offensive content; content that glorifies crimes against humanity or undermines human dignity; content unsuitable for families or vulnerable audiences; or content that may offend the sensibilities of the general public.
Finally, the Publisher reserves the right to have any hyperlink pointing to its website removed at any time if it deems it inconsistent with its editorial policy.
Article 4 – Users’ Obligations
The User is responsible for the conditions of access to and use of the Site, as well as for the protection, maintenance, and security of the devices used to access it. It is the User’s sole responsibility to ensure that their equipment is in good working order, to have an adequate Internet connection, and to implement the necessary security measures—including antivirus software, a firewall, regular updates, and session locking—to prevent any unauthorized access or fraudulent use.
Use of the Site is restricted to adults with full legal capacity, or to minors acting under the supervision of a parent or legal guardian. The Publisher reserves the right to refuse or delete any account that does not meet the eligibility requirements.
Access to the Site, the User’s account, and related features is under the User’s sole control. The login credentials used to access the User’s personal account are strictly personal and confidential. The User agrees never to disclose them to third parties, not to store them in an accessible or unsecured location, and to take all necessary precautions to prevent their loss, theft, misappropriation, or unauthorized use. Any action taken from the User’s account or from their devices is deemed to have been performed by the User and under their sole responsibility.
Users may create only one customer account. Any attempt to create multiple accounts, engage in identity theft, use intentionally inaccurate information, or circumvent commercial or promotional rules or technical security measures is strictly prohibited. The Publisher may suspend or delete any account associated with such practices.
In the event of suspected unauthorized access, a breach of account security, compromised login credentials, or any incident that may affect the Site or its data, the User agrees to notify the Publisher as soon as possible and no later than forty-eight (48) hours, by writing to boutique@mansa.fr or via the dedicated contact form. The Publisher may then take all necessary measures, including the temporary or permanent suspension of the User’s account.
When creating a customer account, placing an order, submitting a message via the contact form, or, where applicable, posting a product review, the User agrees to provide accurate, complete, truthful, and up-to-date information. The User is required to ensure that this information is regularly updated, particularly when it is necessary for processing an order or communicating with the Publisher. Any information that is erroneous, falsified, misrepresented, or intentionally inaccurate may result in the suspension or deletion of the account, without prejudice to any potential legal action.
The User also agrees to use the Site only in compliance with the law, applicable regulations, and these Terms of Use. The User is strictly prohibited from using the Site for fraudulent, deceptive, or improper purposes, including by creating fake orders, using inaccurate addresses or unauthorized payment methods, or attempting to circumvent the fraud prevention measures implemented by the Publisher or its technical service providers. Any attempt to analyze, modify, disable, or circumvent the operation of the Site, as well as any attempt at automated or unauthorized access to its systems, is also prohibited.
The User agrees not to introduce, whether intentionally or through negligence, any malicious code, harmful files, or programs such as viruses, worms, Trojan horses, or other spyware, and more generally not to compromise the integrity, availability, or security of the Site, the Publisher’s servers, data, or computer systems.
When using the Site’s contact form or posting a product review, the User agrees to post messages that are respectful, understandable, relevant, and consistent with the purpose of the Site. Any content that is aggressive, promotional, abusive, misleading, defamatory, unrelated to the product in question, or contrary to applicable laws may be removed by the Publisher without prior notice or justification. The Publisher also reserves the right to refuse, moderate, or remove any review that is clearly fraudulent or intended to cause harm.
Finally, the User acknowledges that he or she remains solely responsible for his or her use of the Site, his or her choices, his or her actions, the information he or she transmits, and the resulting consequences. He or she indemnifies the Publisher against any damages resulting from a breach of these obligations. In general, the User is solely responsible for assessing the legality, prudence, and propriety of their conduct in using the Site and its features.
Article 5 – Cost
Access to, browsing of, and use of the Site are provided to the User free of charge. However, the User remains solely responsible for all costs associated with accessing the network and browsing the Internet, including costs related to subscribing to an Internet service provider, purchasing or maintaining computer or mobile equipment, and, more generally, any hardware or software required to use the Site. It is the User’s responsibility to obtain, at their own expense, functional equipment and a sufficient connection to ensure optimal use of the Site.
Article 6 – Services
6.1. Use of the Site
The Site allows Users to access content and information published by the Publisher, including descriptions of products offered for sale, as well as various resources and sections made available to them. All such content is provided for informational purposes only and may be modified or updated at any time by the Publisher without prior notice.
6.2. Customer Account Features
Creating an account gives you access to various features, including the ability to manage your personal information, addresses, order history, and communication preferences. The User agrees to keep this information up to date.
6.3. Payments
Payments made on the Site are processed through a secure interface operated by the service provider PayZen (Lyra Collect). Banking information does not pass through the Publisher’s servers, which neither collects nor stores any data related to the User’s payment methods. Transactions may be subject to enhanced 3-D Secure authentication, in accordance with regulatory requirements and the service provider’s procedures.
If the User’s bank declines the payment, 3-D Secure authentication fails, an anomaly is detected by the automated fraud prevention systems, or, more generally, any issue arises during the transaction, the order is automatically canceled and has no legal effect. The Publisher is not obligated to fulfill an order that has not been validated by PayZen.
The Publisher also reserves the right to suspend or cancel any order in the event of a payment issue, fraudulent or suspicious use of a payment method, or when a risk of fraud is identified by its internal tools or those of its service provider. These measures are intended solely to ensure the security of transactions and to protect both the Publisher and the Users.
6.4. Initial Contact
Users may contact the Publisher via the contact form provided on the Website. When doing so, they are asked to provide identifying information such as their last name, first name, email address, and, if applicable, their phone number, as well as the subject of their request and any other information relevant to its processing. The User agrees to compose their message in a spirit of respect, courtesy, and clarity, in accordance with applicable laws and regulations as well as these Terms of Use. The Publisher does not guarantee any response time and shall not be bound by any obligation to systematically process the requests received.
6.5. Newsletter Subscriptions
Subject to the User’s prior consent or in cases permitted by law, the User may receive newsletters regarding, among other things, news from MansA – Maison des Mondes Africains, the products offered, or the Publisher’s initiatives. The User may unsubscribe at any time by using the unsubscribe link at the bottom of each email, or by sending a request to the email address dpo@mansa.fr or by mail to the address listed at the top of this document. Unsubscribing does not affect the User’s ability to use the Site.
Article 7 – Liability
The Publisher makes every effort to ensure the accessibility, availability, and proper functioning of the Site. However, the Publisher shall only be liable for direct and foreseeable material damages resulting from a breach that is exclusively attributable to the Publisher in connection with the performance of these Terms of Use. Under no circumstances shall the Publisher be held liable for any results obtained or not obtained in connection with the use of the Site.
It is the User’s responsibility to provide accurate, complete, and up-to-date information. The Publisher shall not be held liable for any inaccuracy, incompleteness, obsolescence, or falsity in the data provided by the User, for which the User remains solely responsible. Similarly, the Publisher does not guarantee the accuracy or completeness of the content published on the Site; despite the care taken in proofreading and verifying it, unintentional errors may remain.
The Publisher shall not be held liable for any temporary difficulties or inability to access the Site resulting, in particular, from force majeure, a failure of telecommunications networks, a server outage, a technical incident, maintenance work, a cyberattack, or any other event beyond its control. Nor shall it be liable for any damage caused to the User’s equipment, whether due to viruses, malware, security breaches, intrusions, or other disruptions.
The Publisher shall not be held liable for any malfunctions, unavailability, or errors attributable to technical services or components provided by third parties and necessary for the operation of the Site, including WooCommerce modules, payment modules such as PayZen, account management or order management systems, or any other integrated extension or service. The Publisher shall not be held liable for any unavailability resulting from a third-party service.
It is the User’s responsibility to take all appropriate measures to protect their data, software, and computer equipment against any potential harm or damage. The Publisher shall not be held liable for any loss of data, operational disruptions, decreased performance, commercial loss, loss of opportunity, loss of use, or loss of revenue, nor for any other financial or intangible consequences, even if such damages were foreseeable or even if the Publisher had been warned of their possible occurrence.
Neither Party shall be held liable if the performance of any of its obligations is prevented or delayed by an event of force majeure as defined by French law and case law, including, but not limited to, natural disasters, fires, strikes, armed conflicts, acts of terrorism, or widespread failures of communication networks.
Finally, the Publisher reserves the right to temporarily suspend access to the Site for maintenance or to make changes to it, without this giving rise to any right to compensation. In the event of unavailability, the Publisher will endeavor to restore access as soon as possible.
Article 8 – Personal Data
The Publisher invites the User to review its Privacy Policy and Cookie Policy, which form an integral part of these Terms of Use and are intended to inform the User of their rights and obligations in this regard.
The data collected, processed, and stored through the Site is hosted on servers located in France, in accordance with applicable laws. The hosting provider selected by the Publisher is the company:
O2SWITCH
SAS with capital of €100,000
RCS Clermont-Ferrand 510 909 807
APE Code 6311Z
VAT No.: FR 35 510 90 98 07
Registered office: Chemin des Pardiaux 63000 CLERMONT FERRAND – France.
Data is retained, depending on its nature and purpose, for the legally required period in accordance with applicable laws and regulations, and in particular to comply with legal obligations imposed by government agencies and judicial authorities. For more information on this subject, the Publisher encourages the User to carefully read its privacy policy and cookie policy.
The data may be disclosed upon a court order.
Article 9 – Termination of these Terms of Use
The Publisher reserves the right to suspend or discontinue the Site at any time and will notify the User by any means. In the event of the Site’s permanent discontinuation, these Terms of Use will be automatically terminated by the Publisher, without any formal notice and without the User being entitled to any compensation.
Termination of the Terms of Use has no effect on pending orders, which remain governed by the Terms and Conditions.
The Publisher also reserves the right to deactivate or delete any account that has remained inactive for an extended period, in accordance with its Privacy Policy, after first notifying the User.
Article 10 – Assignment
The User acknowledges and agrees that the Publisher may freely assign, convey, or transfer, in any form whatsoever, its rights and obligations under these Terms of Use to a third party of its choice.
The Publisher shall therefore, as of the first day of the assignment of these Terms of Use, be fully released from its obligations regarding the provision of the Site. The User will be notified of this assignment. If the User objects to this assignment, the User waives any right to use the Site.
Under no circumstances may the User assign or transfer the rights granted herein to a third party, whether for consideration or free of charge and in any form whatsoever, without the Publisher’s prior, written, and express consent.
Article 11 – Governing Law and Jurisdiction
These Terms of Use are governed by French law. In the event that these Terms of Use are translated, including by an automated translation tool built into a web browser, only the French version of these Terms of Use shall be deemed authentic.
In the event of a dispute, the Publisher and the User shall use their best efforts to resolve the dispute through amicable proceedings.
If attempts to reach an amicable resolution prove unsuccessful, any dispute of any nature arising from the formation, interpretation, performance, or termination of these Terms of Use shall, by express agreement, be submitted to the competent court located in France, notwithstanding the presence of multiple defendants or third-party claims.
This provision does not deprive the consumer of the protective rules on jurisdiction set forth in the Consumer Code.